Privacy Policy

Effective and last updated: October 7, 2026

GENERAL

This Privacy Policy (“Policy”) explains how Gabriel Network Inc. dba Gabriel Protects (“Gabriel,” “we,” “us,” or “our”) collects, uses, protects, shares, and transfers information from visitors to gabrielprotects.com (the “Website”), users of our mobile applications, and individuals using the hardware, software, and services that we provide, including the Gabriel Platform (together with the Website and mobile applications, the “Services”). Our Services are used mainly by organizations such as schools, houses of worship, healthcare facilities, and nonprofits (“Customers”) to alert and communicate with their staff, members, and communities and with emergency responders.

Gabriel is committed to respecting your privacy and safeguarding your personal information. We do not sell your personal information, and we do not share it with third parties except as described in this Policy or as required by law. By accessing or using our Website, products, or services, you acknowledge the practices described in this Policy.

OUR ROLE AND CUSTOMER INFORMATION

When a Customer deploys the Services, the Customer decides who uses them and what information is collected from its users and facilities. For information we collect through a Customer’s deployment, such as user lists, alerts, messages, and audio, video, and location data from devices and applications, we act as a service provider or processor for the Customer and handle the information on the Customer’s behalf under our agreement with the Customer. Customers are responsible for providing the notices and obtaining the consents that the law requires for their use of the Services.

If you use the Services through a Customer and want to access, correct, or delete your information, please contact the Customer first. We will help the Customer respond to your request. For information we collect directly, such as information from Website visitors, marketing contacts, and Customer account and billing contacts, we act as the business or controller of that information.

COLLECTION OF INFORMATION

We may collect personal and non-personal information in several ways, including:

• Account registration: When you create an account or use our services, we may collect information such as your name, business name, role, address, date of birth, telephone number, email address, and payment credentials.
• Device and hardware data: Our products and services may collect sensory data (location, motion, audio, and visual data) from hardware deployed within facilities and from mobile applications, as required for emergency response and operational monitoring. We also collect device identifiers and information about device status, such as battery level and connectivity.
• Alert and incident data: We collect records of alerts, drills, messages, and incidents, including timestamps, locations, the users involved, and the responders notified.
• Customer-provided data: Customers and their administrators may give us user lists, contact details, facility information, floor plans, and other information needed to set up and run the Services.
• Usage and technical data: We collect data related to your usage patterns, page visits, interactions with features, and preferences, along with your IP address, browser and device type, operating system, application version, log files, and crash and performance data.
• Cookies and tracking technologies: We use cookies, web beacons, local storage, log files, and similar technologies to provide core functionality, analyze engagement, and support analytics and marketing. See the section on Cookies and Similar Technologies below.
• Communications: We keep records of your communications with us, including support requests and emails.
• Information from other sources: We may receive information from Customers, from integration partners and emergency dispatch platforms that a Customer connects to the Services, and from publicly available sources.
• Social media features: Our Website may include social sharing or login features provided either by us or by third-party partners, which may collect your IP address or set cookies for proper operation.

Some of the information we process is sensitive under applicable law, including precise location, audio and video recordings, and, if a Customer or user provides it or it is needed in an emergency, health information. We use sensitive information only to provide the Services and as described in this Policy.

If you provide information about another individual, you represent that you have appropriate authority to do so and consent for its use as described in this Policy.

USE OF INFORMATION

We use the information we collect to:

• Provide, operate, improve, secure, and customize our products and services
• Facilitate communication, including alerts, notifications, customer support, and marketing (where permitted)
• Transmit alerts, location, audio, and video to Customers and emergency responders when an alert is triggered
• Process payments and manage account relationships
• Detect, investigate, and prevent fraud, abuse, and security incidents
• Enhance security, monitor activity, enforce our agreements, and comply with legal obligations
• Develop and improve our products and services, including through analysis of aggregated or de-identified data

DISCLOSURE OF INFORMATION

• Emergency Services: In an emergency, we may share relevant information (including audio, video, location, and health data) with authorized emergency responders (police, fire department, medical providers) to assist in resolving incidents.
• Customers: Information about users of a Customer’s deployment is available to that Customer and its authorized administrators.
• Service providers: We may share information with third-party service providers who support our operations, such as cloud hosting, communications and messaging carriers, payment processing, analytics, customer support, and customer relationship management providers. These providers are bound by confidentiality and data protection obligations and may use the information only to provide services to us.
• Integration partners: At a Customer’s direction, we may share information with third-party systems connected to the Services, such as emergency dispatch and public safety platforms and camera, access control, and public address systems.
• Legal requirements: We may disclose information where required by law, court order, or government investigation, or to protect the rights and safety of individuals and our company.
• Business transfers: If Gabriel is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of its assets, information may be transferred as part of that transaction, subject to confidentiality protections and to the recipient honoring this Policy for information already collected.
• With your consent: We may share information for other purposes with your explicit consent.

We do not sell your personal information. We do not use audio, video, location, or health data collected through our hardware and mobile applications for advertising. We may share aggregated or de-identified information that does not identify you.

COOKIES AND SIMILAR TECHNOLOGIES

Our Website uses essential cookies that make the Website work, analytics cookies that help us understand how visitors use it, and, in some cases, marketing cookies that help us measure and improve our outreach. You can control cookies through your browser settings, and you can block or delete them, although some parts of the Website may not work properly if you do. To the extent our use of marketing cookies is treated as “sharing” of personal information for cross-context behavioral advertising under applicable law, you may opt out by adjusting your cookie preferences, by using a browser or extension that sends a Global Privacy Control signal, which we honor where required by law, or by contacting us. Our Website does not respond to “Do Not Track” browser signals.

DATA RETENTION AND PROTECTION

• We retain your information for as long as necessary for the purposes described in this Policy, including to provide the Services during a Customer’s agreement, and for operational, legal, and contractual purposes, such as resolving disputes and enforcing our agreements.
• When a Customer’s agreement ends, we make the Customer’s information available for retrieval for a limited period and then delete it, unless the law requires us to keep it. Backup copies are deleted on their normal cycle.
• We apply administrative, technical, and physical security measures (encryption, access controls, threat monitoring) designed to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
• If a data breach affects your personal information, we will notify the affected Customer or individuals as required by law and our agreements.
• We follow applicable laws regarding storage, cross-border transfers, and deletion upon request.

INTERNATIONAL TRANSFERS

Gabriel is based in the United States, and we process information in the United States. If you access the Services from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your location.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have the right to:

• Know what personal information we collect, use, and disclose, and obtain a copy of it
• Correct inaccurate personal information
• Delete your personal information
• Opt out of the sale of personal information or its use for targeted advertising (we do not sell personal information)
• Opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us
• Not be treated differently for exercising your privacy rights

To make a request, contact us using the details in the Contact Us section below. We will verify your identity before acting on a request, and we will respond within 45 days, or tell you if we need more time as the law allows. You may use an authorized agent to make a request on your behalf, and we may ask for proof of the agent’s authority. If we cannot fulfill a request, we will explain why. If your information is held for a Customer, we may refer your request to that Customer.

CALIFORNIA PRIVACY RIGHTS

This section applies to California residents and supplements the rest of this Policy. It describes our practices under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”). In the past 12 months, we have collected the following categories of personal information:

We use this information for the purposes described in the Use of Information section and keep it for the periods described in the Data Retention and Protection section. We have not sold personal information in the past 12 months and do not knowingly sell or share the personal information of consumers under 16. We use sensitive personal information only to provide the Services and for other purposes the CCPA permits, so we do not offer a right to limit its use.

California residents have the right to know what personal information we collect, use, disclose, and sell; to request deletion of their personal information; to correct inaccurate personal information; to opt out of the sale or sharing of their personal information; and to not be discriminated against for exercising these rights. To exercise your rights, contact us using the details below. Under California’s “Shine the Light” law, California residents may ask which categories of personal information we disclosed to third parties for their direct marketing purposes; we do not make such disclosures.

OTHER STATE PRIVACY RIGHTS

Residents of Colorado, Connecticut, Oregon, Texas, Virginia, and other states with comprehensive privacy laws may have rights to access, correct, delete, and obtain a copy of their personal information, to opt out of targeted advertising, the sale of personal information, and certain profiling, and to have their sensitive data processed only with consent where the law requires it. You may exercise these rights by contacting us. If we decline your request, you may appeal by replying to our response and stating that you are appealing, and we will respond within 45 days. If we deny your appeal, you may contact your state attorney general. We do not sell personal information.

CHILDREN’S PRIVACY

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 13 without verifiable parental consent or authorization from a school as the law allows. If a school or other Customer uses the Services with students, the Customer is responsible for obtaining any consent the law requires, and we handle student information under the Customer’s direction and, where it applies, as a school official under FERPA. If we become aware that we have inadvertently collected a child’s data, we will take steps to delete it as required by law.

THIRD-PARTY LINKS

Our Website and applications may link to third-party websites and services. We do not control them and are not responsible for their privacy practices, so please review their policies.

CHANGES TO THIS POLICY

We may update this Policy periodically. Any changes will be posted on our Website with a revised effective date. If we make a material change, we will also provide additional notice, such as by email to Customer account contacts or a notice on our Website. Please review the Policy regularly.

CONTACT US

If you have any questions, concerns, or requests regarding this Policy or your personal information, please contact us at:

Gabriel Network Inc. dba Gabriel Protects

Attention: Aakash Shah, COO (Privacy Contact)

8911 North Capital of Texas Highway, Suite 4200 #1150

Austin, Texas 78759

Email: info@gabrielprotects.com
Phone: 732-735-2610

Website: www.gabrielprotects.com